1. About KindTally
KindTally ("KindTally", "we", "us", "our") is a family app that helps parents and guardians manage chores, pocket money, savings goals, behaviour charts and ADHD-friendly routines for their household. By creating an account or using KindTally you agree to these Terms of Service ("Terms"). If you do not agree, please don't use the app.
2. Parent and guardian account responsibility
KindTally is designed to be set up and run by an adult parent or legal guardian. You must be at least 18 years old to create a parent account. As the account holder you are responsible for:
- Keeping your sign-in details safe.
- Everything that happens on your family account.
- Making sure any co-parent or guardian you invite is someone you trust.
- Supervising your children's use of KindTally.
3. Child profiles and family data
Child profiles inside KindTally belong to your family and are controlled entirely by the parent or guardian who set up the account. Children do not create their own accounts and cannot sign up independently. Family data — chores, ledger entries, routines, behaviour notes and savings goals — is private to your family and is not shared publicly. For more detail on how we handle data, please read our Privacy Policy.
4. Acceptable use
When using KindTally, you agree not to:
- Try to access another family's account or data.
- Use the app to bully, frighten or unfairly punish a child.
- Upload content that is illegal, abusive or harmful to children.
- Reverse engineer, scrape, resell or attempt to disrupt the service.
- Use the app in any way that breaks UK law.
We may suspend or close accounts that misuse the service, especially where a child's safety may be at risk.
5. Free plan
KindTally offers a free plan that supports one child profile. The free plan is provided as is, may have feature limits, and may change over time. We aim to keep a meaningful free tier available, but we don't guarantee it forever.
6. Paid subscriptions
Paid plans (such as Family Plus and Family Pro ADHD) are billed in GBP on a recurring basis (monthly or yearly, depending on what you choose). By starting a paid plan you authorise us, or our payment provider, to charge your chosen payment method on each renewal date until you cancel. Prices, included features and plan names may change; we'll give reasonable notice of material changes that affect your active subscription.
7. Lifetime unlock
Where a "Lifetime" option is offered, it is a one-off payment that unlocks the included paid features for the lifetime of the KindTally service. "Lifetime" refers to the lifetime of the service, not a promise that KindTally will run forever, and it does not automatically include separate future add-on products that are sold as their own purchase. If KindTally is discontinued, no further charges will be taken and we'll give reasonable notice.
8. Cancellation and refunds
You can cancel a paid subscription at any time from your account settings or by contacting us. When you cancel, your plan stays active until the end of the billing period you've already paid for; it will not renew after that. Except where UK consumer law requires a refund, payments are non-refundable.
9. Not medical, therapy or diagnostic advice
KindTally is a family organisation app. It is not a medical device and does not provide medical, psychological, therapeutic or diagnostic advice. Nothing in the app should be used to diagnose, treat, cure or prevent any condition. If you have concerns about your or your child's health or development, please speak to a qualified professional.
10. ADHD-friendly and routine support features
Our ADHD-friendly features — such as visual routines, one-step-at-a-time focus mode, gentle timers and break-it-down helpers — are everyday routine and organisation tools. They are designed to make daily life calmer, but they are not a substitute for medical assessment, therapy or any treatment plan from a qualified professional.
11. Availability of the service
We work hard to keep KindTally available, but we don't guarantee it will be uninterrupted, error-free or always accessible. The service may be temporarily unavailable for maintenance, updates, or due to issues outside our reasonable control.
12. Changes to the service and these Terms
We may add, change or remove features over time as KindTally grows. We may also update these Terms. If we make material changes, we'll update the "Last updated" date above and, where appropriate, let you know in the app. Continued use after changes means you accept the updated Terms.
13. Account deletion
You can delete your family account at any time from inside the app. When you delete your family, we delete the associated family data in line with our Privacy Policy. Some limited records (for example billing records) may be retained where the law requires.
14. Limitation of liability
KindTally is provided to help you organise family life. To the fullest extent allowed by law, we are not responsible for indirect or knock-on losses — for example lost pocket money entries, missed chores, missed routines or upset caused by using or being unable to use the app. Nothing in these Terms limits any rights you have under UK consumer law, or our responsibility for things that cannot be limited by law (such as death or personal injury caused by our negligence, or fraud).
15. Contact and support
Questions about these Terms or anything else? We're a small, friendly team and we'd love to hear from you. Email us at support@kindtally.co.uk.